My Luna by Alexandra Sowden
Company Information
This website (www.myluna.com.au) is owned and operated by My Luna by Alexandra Sowden (“we,” “us,” or “our”), registered in Australia under the Australian Company Number (ACN) 678 857 451.
Overview
These Terms are subject to change at any time, with or without notice, at our sole discretion. Each time you use this website, please review the current Terms to ensure you are aware of and accept the applicable conditions.
Access and Communications
You may browse parts of the website without registering, but purchasing digital products or booking insight sessions requires registration. Sharing of voucher codes via email, social media, or other means is prohibited. Any unauthorized sharing will result in immediate removal from our system without notice.
Eligibility
To use this website and enter any legal contracts with us, you must:
- Be at least 18 years old or have parental/guardian consent.
- Be legally capable of entering into binding contracts.
Our services are not intended for minors under 18 without supervision.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You agree not to duplicate, resell, or exploit any portion of our services without express written permission.
Products and Services
We offer astrology and Human Design insight sessions, along with downloadable reports designed to empower and uplift. Every effort is made to display product colors and images accurately, but we cannot guarantee color accuracy on every screen.
Refund and Rescheduling Policy
- Insight Sessions: Sessions are non-refundable but can be rescheduled with 48 hours’ notice. Failure to provide sufficient notice will result in forfeiture of the session fee.
- Digital Products: Downloadable products, such as personalized reports, are non-refundable once delivered, due to their customized nature.
Personal Information
The submission of personal information is governed by our Privacy Policy. By using our site, you consent to the collection and processing of your data and warrant that all information you provide is accurate.
Accuracy and Completeness of Information
We strive to ensure the accuracy and timeliness of the information on our site. However, we are not responsible for any errors, omissions, or outdated content. The material provided is for general information only and should not be relied upon solely for decision-making.
Prohibited Uses
You agree not to use the site or its content for any unlawful purposes, including:
- Harassment, discrimination, or harm to others.
- Uploading malicious software or viruses.
- Unauthorized access to our systems.
- Collecting personal information without consent.
We reserve the right to terminate access to our services for violating these prohibitions.
Modifications to the Service
We may modify or discontinue services or products at any time without prior notice. We are not liable for any changes, interruptions, or discontinuations of service.
Errors and Inaccuracies
Occasionally, our site may contain typographical errors or inaccuracies. We reserve the right to correct such errors, update information, or cancel orders without prior notice, including after an order is placed.
Disclaimer of Warranties
We do not guarantee that the website or services will be uninterrupted, error-free, or secure. You agree that your use of our services is at your own risk. All products and services are provided “as-is” without warranties of any kind, either express or implied.
Limitation of Liability
My Luna by Alexandra Sowden will not be held liable for any indirect, incidental, or consequential damages arising from your use of our services, including but not limited to:
- Loss of income or business opportunities
- Loss of data or profits
- Personal injury resulting from reliance on our services
Viruses and Security
We are not responsible for viruses or other harmful content transmitted through our site. You are responsible for ensuring your device is protected. Unauthorized access to our systems is strictly prohibited.
Intellectual Property
All content on this site, including text, images, and downloadable reports, is the property of My Luna by Alexandra Sowden and protected by copyright. You may not reproduce or use any content for commercial purposes without written permission.
Changes to Terms and Conditions
We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with the effective date. Continued use of the site after changes constitutes acceptance of the new Terms.
Governing Law
These Terms are governed by the laws of Queensland, Australia. Any disputes arising from the use of this website will be resolved in the courts of Queensland.
Contact Information
For any questions regarding these Terms and Conditions, please contact us at: